Returns/Exchanges
If you would like to return or exchange your purchase from Village Pomegranate for whatever reason, we're here to help you. You can return your purchase for store credit, a different product, or a refund to the original payment method. All returns or exchanges need to be received back to our store within 45 days of receiving your order.
When you purchase from Village Pomegranate, you may rest assured that the items you are procuring are unused and in their original packaging. As such, we require all items that are returned to be in shelf ready condition -- which is the condition you would be willing to pay full retail for. Items that do not meet these requirements may be returned to you. All products purchased at 50% off are final sale and can not be returned.
You are responsible for the cost of the return shipping. If your item ships from our store, your package will have a return form in the box which explains our policy and needs to be returned with your shipment. We can also email you this form. Once we receive your return, please allow up to five business days for your return to be processed.